The powers of the RTB to Investigate and Sanction landlords commenced on 1st July 2019. If the issue you wish to bring to the RTB's attention happened prior to this date, please do not complete this form as the RTB cannot investigate the matter.
If the issue is not one of the ‘improper conducts’ listed below or it happened before 1st July 2019 the RTB has another process which may be able to resolve the issue, Dispute Resolution. Dispute Resolution can deal with a wide variety of issues which arise in a tenancy and a decision maker can issue and order to one or both of the parties to the process to resolve the issue or pay damages to an affected party. Click here for more information on Dispute Resolution.
If you are unsure whether you should apply for Dispute Resolution or submit information to the Investigations and Sanctions unit please visit here where we have provided a comparison of the two processes to help you to decide
The information you submit in this form will be fully assessed by the RTB to determine if an investigation can commence. You may be contacted for further information if necessary. Your name and contact details will not be shared with the landlord and you will not be informed if an investigation commences. If you wish to be informed whether an investigation proceeds and of the results of any investigation and you do not mind the landlord knowing that you made a complaint please submit your information via the formal complaint form. For a copy of the formal complaint form and for more information click here.
Please note that if an investigation proceeds on information submitted on a formal complaint form a copy of the form, including your name but not your contact details will be sent to the landlord.
Additional information on the questions below can be viewed by hovering your cursor over the grey question marks when provided.
Step 1
All questions with an asterix (*) are required for submission.
Type of Improper Conduct You Wish to Report