How to apply for Dispute Resolution services

This page provides information on how to apply to the RTB for Dispute Resolution services.

To apply for Mediation, please click here. Online applications can be completed by clicking here. To complete a paper application then please click here

To apply for Adjudication, please click here. We currently only have the capacity to accept adjudication applications through paper and an application form can be found by clicking here

Once your dispute application is submitted you will receive correspondence from the RTB within 24 hours confirming your DR case number. This number is specific to your dispute and must be included on any correspondence you send or any evidence you wish to submit.