How to submit a query
Members of the Oireachtas seeking information relating to the RTB can email their queries to the dedicated email address of OireachtasMembersQueries@rtb.ie. If a query from a member of the public is received into the Oireachtas inbox, it is not usually responded to.
Our target deadlines for responding to queries from Oireachtas members are:
Acknowledgement: 3 working days
Substantive reply: 14 working days
How to appeal a response
Should you wish to make an internal appeal, please submit your request to OireachtasMembersQueries@rtb.ie. The appeal will involve a complete reconsideration of the response by a more senior member of RTB staff.
Should you wish to make an external appeal to the Department of Housing, Planning and Local Government, please inform us and it will be brought to the attention of the relevant Department officer.
Feedback and Reporting
The RTB will undertake periodic surveys to obtain feedback from Oireachtas members who avail of this service and will report annually on compliance with the standards.
The protocol set out above is in compliance with DPER Circular LG(P) 05/16 on the provision of information to Members of the Oireachtas.