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To view all registrations linked to your account click 'Renew Annual Registrations and Manage All Registrations' on your account homepage.  

Changes have been made to the Manage Registrations page which aim to simplify and improve the customer experience. For portal users who have multiple registrations, there will now only be one record displayed for each tenancy on the Manage Registrations page. The record displayed on the Manage Registrations page will be the latest tenancy record which requires action by the user. Where there are prior iterations of the tenancy record, these are accessible on a new Tenancy History page. More information on these changes can be found here   

The ‘Action’ column to the right of the screen different action buttons will be shown depending on the status of each tenancy registration. 

Examples:  

The ‘Action’ column also has a button to end the tenancy. The use of this button will depend on the status of the tenancy registration. 

Further information on tenancy statuses and what they mean can be found here.  

The 'Next Registration Date' column shows when each tenancy's next registration is due. The status column will be at ‘Pending Registration' if it is required for annual registration. To discover tenancies that need to be registered annually, use the 'Next Registration Date' or 'Status' columns to filter the grid. 

Sort & Search  

You can sort your registrations into the following categories;  

There is a black arrow that appears along the top ribbon of the grid on the Manage Registrations page , which indicates how the information is being sorted.  

Click this arrow to remove the sorting of the selected column and click on the column heading which you would like to sort by.  

You can sort your registrations by RT/Draft Number, Dwelling, Next Registration Date, and Status by clicking the relevant column heading. 

You can also use the search function to find a tenancy using the application RT/Draft Number, or the rented dwelling address. 

Selecting Multiple Records  

You can use the 'Select/Unselect Page' button to select all records on the page, or use the tick box to the left of each record, to select one or multiple records. This feature allows you to;