Registration Statuses Explained

This page provides explanations for the registrations statuses you will see on the Manage Registrations page of your RTB online account.

Visual of a construction site
  • All required information has been provided on the registration application, the information has been verified and the total fee has been paid. A letter confirming the tenancy registration is available to download on your RTB online account.

  • Some, or all of the registration application details have been entered, but the applicant has not completed the declaration.

    Applications in Draft status will only remain on your account for 30 days before being automatically deleted.

  • When all information has been provided on the registration application, and the declaration has been completed but no fee has been paid.

    A tenancy is not deemed to be Registered until payment has been received and the information provided has been verified. 

  • When all information has been provided on the registration application, the declaration has been signed, and the fee has been paid.

    The information provided in the application now needs to be verified by the RTB before the registration can be confirmed.

  • If information provided on the registration application is incorrect, or a payment has not been successfully processed then the registration will remain incomplete. The RTB will contact you to obtain the correct/missing information.

  • If, after attempts by the RTB to obtain correct or missing information on the registration application, the information remains incorrect, or a payment has not been successfully processed then the registration will be deemed to be unsuccessful.

    This tenancy is not registered. A new application will be required to register this tenancy.

  • When the RTB identifies a missed registration that you may not have originally registered.

    Please see further information on missed registrations here.

  • The tenancy registration is closed or ended.

    This registration record can be viewed but no updates or edits can be made to the record.