Disputes between Landlords and Tenants can be resolved with the aid of the RTB. It is important for landlords and tenants to try resolve this through open and honest communication.

• Information Needed to Apply for Dispute Resolution
• When to submit a complaint to Investigations & Sanctions and when to submit an application for Dispute Resolution Services

If an issue arises during a tenancy, it is important for landlords and tenants to try and resolve this through open and honest communication.

• Tips for preventing disputes
• Neighbour and third party dispute resolution

Mediation is a free service offered to help landlords and tenants to resolve any tenancy related issues they may be having and to understand their rights and obligations within their tenancy. Mediation hearings are usually held through separate telephone calls and do not require parties to submit evidence.

• What is Mediation?

Adjudication is a more formal service which involves landlords and tenants submitting evidence in a case.

• What is Adjudication?

Both parties to a dispute have a right to appeal to a Tenancy Tribunal if either is unhappy with the outcome of a mediation or adjudication agreement.

• What is an appeal to a Tribunal?

The dispute resolution process concludes by issuing a Determination Order.

• Enforcement of Determination Orders

The Rent Tribunal was set up to fix the terms of tenancy including the rent of the dwellings formally controlled under the Rent Restrictions Acts. it does not apply to other types of private rented accommodation

• What is a rent tribunal
• Rent Tribunal FAQ