Link your Existing Registrations
This page provides guidance on how to link existing tenancy registrations to your new RTB online account.
If you have an active tenancy registration which is not showing on the 'Manage Registrations' page of your RTB online account, you can link it by selecting 'Link to an Existing Registration' from your account homepage and using the guidance provided below.
The surname and email address on your RTB online account profile must match the information on the tenancy registration you are attempting to link to.
There are two options that can be used to link:
Option 1: RT Number (the unique number assigned to each tenancy registration)
- The surname and the email address on your account profile will be automatically populated, greyed out and cannot be edited on the linking page.
- Enter the RT number in the format RT-XXXX-XXXXXXXX
- If entering more than one RT number, each should be separated by a comma and no spaces. For example, RT-XXXX-XXXXXXXX,RT-XXXX-XXXXXXXX,RT-XXXX-XXXXXXXX
- A maximum of six RT numbers may be entered
- The surname and the email address on your account profile will be automatically populated, greyed out and cannot be edited on the linking page.
Option 2: Account ID number (this is your account ID number from your previous RTB online account)
- The surname and the email address on your new account profile will be automatically populated, greyed out and cannot be edited
- Enter your account ID number from your previous RTB online account - this is a five-digit number.
Linking to an existing registration on a company account is only available to the main company account and is not available for company branches. Existing registrations can be linked by the main company account and then assigned to a branch.
The CRO number on your RTB online account profile must match the CRO number on the tenancy registration you are attempting to link to get a match.
There are two options that can be used to link:
Option 1: RT Number (the unique number assigned to each tenancy registration)
- The CRO number on your account profile will be automatically populated, greyed out and cannot be edited
- Enter the RT number in the format RT-XXXX-XXXXXXXX
- If entering more than one RT number, each should be separated by a comma and no spaces. For example, RT-XXXX-XXXXXXXX,RT-XXXX-XXXXXXXX,RT-XXXX-XXXXXXXX
- A maximum of six RT numbers may be entered
Option 2: Account ID number (this is your account ID number from your previous RTB online account)
- The CRO number on your new account profile will be automatically populated, greyed out and cannot be edited
- Enter your account ID number from your previous RTB online account - this is a five-digit number
As part of the account set up process for AHBs your tenancy records have already been linked to your RTB online account.
If you have a query about linking a tenancy registration to an AHB online account, please contact AHB@rtb.ie.
If the linking has been successful, you will be asked to review and accept the registration details. Once you have accepted the record(s) you will then be able to see the registration(s) listed on your Manage Registrations page.
If the linking has NOT been successful, you will be directed to provide some additional information to enable the RTB to identify the correct registration record(s). The RTB will contact you once the record(s) has been located.
Data linking - individual
Data linking - company
Managing your Registrations
Guidance on how to manage your registrations using your RTB online account can be found by clicking the link below.