Creating an RTB Online Account

This page provides all the information you will need on how to set up your new RTB online account. Please note that when creating a password for your account, only the following characters are accepted @ # $ &  ; * -  

Visual of a playground in a neighborhood
  1. I am a Landlord
  2. I am a Company Landlord
  3. I am an Agent
  4. I am a Company Agent
  5. I am a Receiver
  6. Approved Housing Bodies
  7. Student Specific Accommodation
  8. Customers using a Hotmail email address

1. I am a Landlord

To create your RTB online account as an individual landlord you will need the following information: 

Your first name and last name, as is stated on your PPSN card or official identification documentation. 

PPS number and date of birth. If you don’t have a PPS number, you can upload official identification documentation, such as a passport or driver's license. 

An email address to access your account. 

To access the RTB online account system go to the rtb.ie homepage and click the green login button on the top right corner of the screen. Next click on ‘create individual account’ and fill in your full name, email address and password. Only the following special characters are accepted for passwords: @ # $ &  ; * -  

You will receive a verification link to the email address you have provided. Click on this link to continue with your account creation and follow the prompts to enter further details.  

You must provide your PPS number and date of birth to verify your identity. 

You are required to select your role when creating your RTB online account. You must select at least one role. Additional roles can also be added at any time.  

Next the RTB will verify your account and email you with a link to access your new RTB online account. Account verification will take up to two hours. For those without a PPS number it may take up to two business days to verify documentation such as a passport or driver’s licence.  

If there are any issues with verification, the RTB will contact you. You will be unable to register tenancies until such a time as your verification is successful. 

Here is a helpful video showing you everything you will need to know to create your RTB online account. 

 

 

2. I am a Company Landlord

To create your RTB online account as a company you will need the following information: 

First name and last name of the person who will be managing the company’s RTB online account, known as the company admin.   

The CRO-C number of the company. 

An email address to access the company’s RTB online account. 

To access the RTB online account system go to the rtb.ie homepage and click the green Login button at the top right of the screen. Next click ‘create company account’ and complete the name, email address and password fields. Only the following special characters are accepted for passwords: @ # $ &  ; * -  

You will receive a verification link to the email address you have provided. Click on this link to continue with your account creation. 

Next, you must select your company's CRO-C number from the CRO search field. If you cannot find it you will need to contact the Companies Registration Office.  

You must then select the company's role when using your RTB online account. You must select at least one role. Additional roles can also be added at any time. 

Next the RTB will verify the company details and send a PIN by post to the CRO registered company address. This PIN is required to access your new RTB online account. It may take up to five business days to verify the company details. 

If there are any issues with verification, the RTB will contact you. You will be unable to register tenancies until such a time as your verification is successful. 

Here is a helpful video showing you everything you will need to know to create your RTB online account. 

 

3. I am an Agent

To create your RTB online account as an individual agent you will need to provide the following mandatory information: 

First and last name, as is stated on your PPSN card or official identification documentation 

PPS number and date of birth. If you have no PPS number, you must upload official identification documentation, such as a passport or driver's license 

An email address you will use to access your RTB online account 

To access the RTB online account system go to the RTB.ie homepage and click on the green Login button on the top right of the screen. Click on ‘create individual account’ and complete the details required. Only the following special characters are accepted for passwords: @ # $ &  ; * -  

You receive a verification link to the email address you have provided. Click on this link to continue with your account creation. 

You must provide your PPS number and date of birth to verify your identity.  

You are required to select your role when creating your RTB online account. You must select at least one role. Additional roles can also be added at any time.  

Next the RTB will verify your account and email you with a link to access your new RTB online account. For those without a PPS number it may take up to two business days to verify documentation such as a passport or driver’s licence.  

If there are any issues with verification, the RTB will contact you. You will be unable to register tenancies until such a time as your verification is successful. 

Here is a helpful video showing you everything you will need to know to create your RTB online account. 

 

4. I am a Company Agent

To create your RTB online account as a company you will need the following information: 

First name and last name of the person who will be managing the company’s RTB online account, known as the company admin.   

The CRO-C number of the company. 

An email address to access the company’s RTB online account. 

To access the RTB online account system go to the rtb.ie homepage and click the green Login button at the top right of the screen. Next click ‘create company account’ and complete the name, email address and password fields. Only the following special characters are accepted for passwords: @ # $ &  ; * -  

You will receive a verification link to the email address you have provided. Click on this link to continue with your account creation. 

Next, you must select your company's CRO-C number from the CRO search field. If you cannot find it you will need to contact the Companies Registration Office. 

You must then select the company's role when using your RTB online account. You must select at least one role. Additional roles can also be added at any time. 

Next the RTB will verify the company details and send a PIN by post to the CRO registered company address. This PIN is required to access your new RTB online account. It may take up to five business days to verify the company details. 

If there are any issues with verification, the RTB will contact you. You will be unable to register tenancies until such a time as your verification is successful. 

Here is a helpful video showing you everything you will need to know to create your RTB online account. 

 

5. I am a Receiver

If you are a Receiver, you will be creating an account as an individual and selecting ‘Receiver’ as your role. 

To create an account as an individual you will need the following information: 

  • Your first name and last name, as is stated on your PPSN card or official identification documentation. 
  • PPS number and date of birth. If you don’t have a PPS number, you can upload official identification documentation, such as a passport or driver's license. 
  • An email address to access your account. 

To access the RTB online account system go to the rtb.ie homepage and click the green login button on the top right corner of the screen. Next click on ‘create individual account’ and fill in your full name, email address and password. Only the following special characters are accepted for passwords: @ # $ &  ; * -  

You will receive a verification link to the email address you have provided. Click on this link to continue with your account creation and follow the prompts to enter further details. 

You must provide your PPS number and date of birth to verify your identity. 

You are required to select your role when creating your RTB online account. As a Receiver you will select ‘Receiver’ as your role. Additional roles can also be added at any time. 

 

Next the RTB will verify your account and email you with a link to access your new RTB online account. For those without a PPS number it may take up to two business days to verify documentation such as a passport or driver’s licence. If there are any issues with verification, the RTB will contact you. Access to online services will be limited until such a time as your verification is successful. 

  

Here is a helpful video showing you everything you will need to know to create your RTB online account. 

 

6. Approved Housing Bodies

As part of our bespoke service for all Approved Housing Bodies, the RTB will create your RTB online accounts. This service will also include linking your existing registrations to your new account. Please contact AHB@rtb.ie for full information and to receive your account login credentials. 

Once you have access to your RTB online account you can avail of our online services including registering tenancies, managing registrations, creating operators on your account and assigning them tenancies.  

7. Student Specific Accommodation

The RTB online account system is not yet available for the Student Specific Accommodation providers. Any questions regarding registering of these tenancies please contact SSA@rtb.ie 

8. Customers using a Hotmail email address

Customers using a Hotmail email address will need to add the rtb.ie to their safe senders list in Hotmail to allow them to receive emails from @rtb.ie if that is the email address they use to set up their RTB online account. Click here to find out how to update your safe senders list in Hotmail.