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Information Seminar for Approved Housing Bodies

Nov 10, 2017

The Residential Tenancies Board would like to invite all AHB stakeholders to an information seminar. The purpose of the seminar is to provide information to those involved and working in the sector on the Residential Tenancies (Amendment) Act 2016 as it applies to AHBs, the dispute resolution services of the RTB and case outcomes.


Time: 9:30am to 1pm

Date: Thursday, 7th December 2017

Venue: Hilton Hotel, Kilmainham, Dublin 8

Registration: Please register by emailing with your name, address, organisation and telephone number

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Sep 25, 2017

Information Seminar on the Residential Tenancies Acts.


The Residential Tenancies Board is pleased to invite stakeholders including, Tenants, third parties agents and representatives to an information seminar on Landlord and Tenant Law and recent changes introduced by the Residential Tenancies (Amendment) Act 2016, including rent pressure zones. The purpose of the seminar is to raise awareness and educate those involved and working in the rental sector of the rights and responsibilities of tenants and landlords.


Date: Thursday 5th October 2017

Time: 12pm - 2pm

Location: The Gibson Hotel, Point Square, North Dock, Dublin 1

Registration: Please register by emailing with your name, address and telephone number. 

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Minister Eoghan Murphy’s address at the publication of the Residential Tenancies Board’s Rent Index for the Second Quarter of 2017 and Further Rental Sector Measures

Sep 25, 2017

Tuesday, 19th September 2017

National Ploughing Championships, Tullamore


  • Thank you very much for taking the time to join me this afternoon for the launch of the Residential Tenancies Board’s Rent Index for the Second Quarter of 2017.  
  • I’d also like to thank the RTB for their continued work, both in the context of their comprehensive analysis that enables this Index to be produced, as well as their wider ongoing role in safeguarding the rights of both tenants and landlords.
  • I’d also like to acknowledge the interest and input from a range of stakeholders and sectors, who have contributed practical suggestions and advice, and I’d particularly like to recognise the important work and advice from Ministers and Government colleagues from the Independent Alliance who have been very active in this policy area.  
  • In walking you through the main analysis of this quarter’s results, I will also use this as an opportunity to update you on just a couple of policy changes that I can announce today insofar as our rolling analysis of Rebuilding Ireland is concerned.

Q2 Rent Index

  • It is crucial that policy decisions we make are based on and supported by the best available evidence where possible.  
  • This is why this index is so important – designed with the help of the ESRI, it is calculated on actual rents reported to the RTB for tenancies registered during the specific quarter, as distinct from the asking rents which feature in other rent reports.  
  • Data from over 19,000 rents reported to the RTB during the three months, April to June, were used to calculate these results. No other report on rents is based on so large a dataset.
  • The RTB’s Quarter 2 Rent Index is the second index looking at the period since the Rent Pressure Zone (RPZ) measure was introduced, and so provides some useful initial data to assess the effectiveness of the measure.
  • Data for Q2 2017 shows that:
  • private rents rose by just over 6.5% across the country in the 12 months to June 2017.
  • There is still some volatility in rental trends from quarter to quarter – for example, while rent price growth was relatively flat in Q1 2017 (at 0.04%), rent increases of close to 3% were recorded between April and June.  
  • Rents in Dublin increased by 3.3% in Quarter 2, compared to a decrease of 1.7% recorded in the first three months of the year.
  • So, what do these latest statistics tell us?
  • Firstly, rents in Dublin have risen by just over 1.5% in the six months since Dublin was designated a Rent Pressure Zone. If this trend is repeated over the next six months, the annual rent inflation in Dublin in 2017 will be around 3%, a significant improvement over the 8.5% increase registered in 2016.
  • Secondly, outside Dublin, rents for both houses and apartments have grown by 4.4% in the first six months of the year, which points to annual growth rates of around 8%.
  • While these figures provide some signal that the RPZs are having an effect in moderating rent increases, it’s not yet clear whether these measures are fully achieving their desired effect.  
  • Nor can we be complacent, with rents in Dublin now standing almost 11% above the previous peak in 2007.  Outside the capital, rents are 7% below their 2007 peak, but this gap is closing.
  • Anecdotal evidence, which seems to be borne out by some of the data returns, is that the RPZ legislation is not being complied with by some landlords, who are looking to get around the increase limits imposed, for example, by using the refurbishment exemption to charge higher rents or reset the market rent.
  • We believe that actions the above may be leading to a higher presentation rate of families in to our emergency accommodation services.
  • However, there also seem to be some tenants who are equally willing to pay over the legal rents permitted in order to secure properties in a supply-constrained market.
  • Measures like the RPZs take time to bed down.  It takes time for people to understand them and for the changes in behaviour that they induce to become clear.
  • This is after all a significant policy change for the rental market. It’s only right, with such a change, that we keep it under review – as we have been, to understand the practical changes that RPZs may have had on the market, intended or otherwise.
  • It’s also necessary, as we seek to make further modifications, that these changes are thought through fully – we don’t want to do something that may have a negative impact on the market, to the detriment of renters and landlords alike.

New RPZ Areas

  • As per my previous commitment to announce changes to policy as decisions are made, I am today announcing what I believe will be important improvements to the rental market.
  • First of all, I am pleased to be able to take action to designate two new areas that now meet the qualifying criteria to be designated as RPZs – these are Drogheda and Greystones.
  • Both have witnessed exceptional rent increases in four of the six quarters previous to Q2 of this year. Both areas also have an average rent that is above the national average.
  • I signed the Designation Orders yesterday to give effect to this, so the RPZ status takes effect from midnight tonight.

Definition of Substantial Refurbishment

  • We know that there has been some concern about landlords using the “substantial refurbishment” exemption to step around the RPZ legislation and to use minor, cosmetic works to change a tenancy or seek a rent increase outside of the 4% cap.
  • We also know that landlords have sought guidance on interpretation of the measure so as to ensure their compliance with this new law.
  • I am instructing my Department and the RTB to formulate a definition of what constitutes “Substantial Refurbishment” of a dwelling that will issue from the RTB as guidance.  This clarification will be communicated to landlords in the coming weeks by the RTB as part of their wider awareness campaigns on the RPZ measures.  I expect this definition to be approved by the RTB Board and published by the end of the month.  
  • This clarification guidance may ultimately benefit from being put on a statutory footing and I am examining whether this can be incorporated into an existing Bill progressing through the Oireachtas or if stand-alone legislation is required.


  • By way of an example as to what the RTB’s guidance might look like:


– “Substantial refurbishment” should involve major renovation works, such as rewiring, extensions, increasing the number of bedrooms or substantially reducing energy usage through insulation or new windows and doors, which clearly improve the quality of the accommodation being offered, to the extent that would merit an increased rent.  It’s not envisaged that this would include merely cosmetic improvement works like re-painting of a property or new carpets/flooring.


  • This clarification will allow landlords to be more certain that a rent agreed on the basis of a refurbishment exemption will not be challenged.  It will also allow tenants to assess whether an exemption being claimed by a landlord is merited.

Short-Term Lettings

  • The rise of the sharing economy has led to a growth in the availability of short-term lettings for tourism purposes, with a corresponding need for an increased supply of rental properties in those same areas.
  • This is particularly the case where high housing demand coincides with high tourist potential – such as in Dublin and Cork.
  • It seems clear to me that a new licensing system may be needed to properly regulate this relatively new “home-sharing” market. A cross-Government working group including, amongst others, the Department of Transport, Tourism and Sport and Fáilte Ireland as well as my own officials, is working to design and establish an appropriate licensing and regulatory system for short-term lettings. 
  • This will take more time to develop. In the meantime, I have instructed my Department to prepare specific guidance and advice for local authorities, which should issue in the coming weeks, to inform their decision-making on planning applications related to short-term lettings.
  • Just to be clear, I think that home-sharing – renting a room in your house for overnight guests or letting your whole home while you are on holidays – is a good idea.  This can be an important source of income, helping “home-sharers” meet the costs of mortgages, rents or other household expenses – and actually supporting tenure security.  It also supports tourism and associated economic activity and even social and cultural exchange.
  • But home sharing needs to mean actually home sharing.
  • When landlords who normally provide residential rental accommodation turn to short-term lettings or when investors purchase residential units for the same purpose, these homes are lost to the housing system, and can exacerbate the already tight supply of properties for normal renting.

A Proper Regulator for the Rental Sector

  • The RTB is doing an outstanding job. But they believe, and I agree, that they can do more – that they need to do more.
  • The RTB needs to be given the powers and the resources to take on a regulatory responsibility in the rental sector.
  • Because of the scale of such a task, this can’t happen overnight, but we are now exploring the changes needed in legislation and in the Board’s financing arrangements. Together, we will put together a two-year change management plan, essentially beginning now, that will progressively see the RTB become the sector’s regulator over the next year or two.
  • What exactly will this look like?

– We’ll make it an offence to implement rent increases that contravene the law and the RTB will be given the powers to investigate and prosecute landlords who implement such increases. The onus will no longer be exclusively on the tenant.


– The RTB will move towards annual registration, rather than one-off registration when a tenancy is registered; this will enable the RTB to move eventually to a self-financing model where their income can fund their regulatory and advisory services.

– This will also improve the Board’s data capturing abilities, which is key to understanding trends and behaviours in the rental market, and informing future policy decisions.

– The RTB will undertake detailed analysis of the rent data they gather to provide benchmark rents for different property types.  Given the varying market conditions across the country, this will be a challenging undertaking, but one that I know the RTB is ready to take on.

– Enhanced data will also allow us to deal with the problem of those currently charging abnormally low rents and who have been caught by the RPZ laws. I want to legislate to allow landlords in these circumstances an increase that is greater than the 4% standard rent increase and that takes into account the level of rent they are currently charging.  

– A Deposit Protection Scheme will be established, operated by the Residential Tenancies Board, to handle deposits and to manage disputes efficiently so that decisions are delivered and money is returned quickly. Under this new scheme, the RTB will be able to define a deposit at one month’s rent.

  • This is not an exhaustive list of the changes needed, but an indicative one, and priorities for legislation will be determined as part of the change management plan.
  • We won’t be waiting until 2019 for the RTB to take on these enhanced roles – rather, additional powers and functions will be rolled out in the intervening period according to priority.

Homelessness and Prevention

  • At the Housing and Homelessness Summit earlier this month, I announced a number of targeted measures aimed at sustaining tenancies, so that people facing difficulties in their tenancies do not end up in homelessness.  These include:
    • The requirement that landlords notify the RTB when they issue a notice of termination;
    • An awareness campaign informing people of the services available to them, including the Tenancy Protection Service; and
    • The strengthening and national roll-out of the HAP Place-Finder Service to help HAP recipients to find tenancies and support homeless households by paying their deposit and first month’s rent.


  • In addition, the reforms to the Mortgage to Rent scheme, which I will be announcing in the next fortnight, will help keep people, who cannot afford their mortgage payments, and who are eligible for social housing, out of homelessness by allowing them to remain in their homes as tenants.
  • I am also very conscious of the precarious position that some tenants are finding themselves in where their landlord’s property is taken over by a receiver.  Unfortunately, this is the case for many small-scale and “accidental” landlords who bought their rental properties with mortgages, that are now in significant arrears.  In these circumstances, the financial institutions holding these non-performing mortgages may look to appoint receivers to the rented properties and institute proceedings to take possession, with the intention of selling the property, particularly in the current property market where prices are rising.
  • Under current legislation, a receiver appointed to the rental property is not regarded as a landlord and is therefore not required to fulfil the landlord’s obligations under the legislation, which can leave the tenant in a very difficult and vulnerable position, especially where normal rent setting procedures or the notice period to vacate a property are not respected.
  • A working group, established by my Department to examine the feasibility of amending legislation to ensure that tenants’ rights are protected during receivership, considers that there is a sound legal basis for addressing this anomaly through amending legislation.  
  • I have therefore asked the group to submit their report to me as quickly as possible with specific recommendations on the legislative amendments required to ensure that tenants’ rights under the Residential Tenancies Act are maintained when buy-to-let properties are taken into receivership.  I will act quickly to bring in these protections.

Landlord specific measures

  • I will be announcing further measures over the coming weeks that will have a positive supply impact on the rental sector.
  • These will include actions on getting more vacant properties back into use, especially in our cities and town centres where there is strong demand for rental accommodation.  I am also devising a range of measures to increase the supply of new homes to rent at more affordable levels, particularly for working families on moderate incomes.
  • In addition, I have been working with Minister Donohoe to review the tax and fiscal treatment of rental accommodation providers with a view to ensuring that it is appropriate and fit for purpose. 
  • Our Departments have been working closely with Revenue and the RTB, exploring options for consideration in the context of Budget 2018 that could have the potential to support supply in the rental market.  
  • Minister Donohoe is currently examining the report of the Working Group established to undertake this review, and is considering the potential options set out therein. 
  • Both Minister Donohoe and I are mindful of the need to move forward in a considered, sure-footed manner, to bring greater stability and consistency to a market which relies on long-term investment decisions.
  • We need to recognise and value the critical contribution that private landlords make to meeting the housing needs of our people.  
  • I am very conscious that there has been a lot of change for landlords over the last number of years and that this is still going on, as we strive to deliver a well functioning rental sector that works for both landlords and tenants.
  • Change can be disruptive – but the changes currently underway, and to come, will hopefully be viewed as positives if they can bring greater consistency, stability and transparency for landlords and tenants alike.
  • As we indicated when we launched Rebuilding Ireland, all of these policy areas are being kept under review, to ensure that the existing measures are having the desired impact and to identify new initiatives where more concerted action is warranted.
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Latest Data From RTB Quarterly Rent Index

Sep 25, 2017

19th September 2017

RTB Q2 2017 Rent Index shows nationally private sector rents grew by 6.6% annually.
National standardised rent stood at €1,017 per month, up €63 from Q2 2016.
Rents in Dublin grew by 3.3% in Quarter 2 2017.
Two additional Local Electoral Areas meet the designation criteria for Rent Pressure Zones : Drogheda and Greystones. These two new Rent Pressure Zones come into operation on 20 September 2017.

Nationally, private sector rents grew 6.6% in the year end to the end of June this year. However, the rate of increase in the second quarter was marginally slower than in Quarter 1. The standardised average national rent stood at €1,017 per month in Q2, 2017 – up by €63 – compared to the same period last year, when it was €954.

While the quarter-on-quarter growth was relatively flat in Q1, 2017, the pace of growth has accelerated in the second quarter. Standardised rents increased 2.9% quarter-on-quarter in Q2, 2017, up from 0.04% in Q1.

Demand for rented accommodation in Dublin is very high as evidenced by rents in the capital now being 10.8% above their previous peak in Q4, 2007. Overall rents in Dublin increased in Q2, 2017 by 3.3% compared to the previous quarter. Rents for Dublin apartments are now 14.7% above the previous peak of Q4, 2007, while outside Dublin rents are 3.8% below their 2007 peak levels.

This data is contained in the Q2 2017 Rent Index Report of the Residential Tenancies Board (RTB), produced in conjunction with the Economic and Social Research Institute (ESRI). The Rent Index is the most accurate and authoritative rent report of its kind on the private accommodation sector in Ireland because it is based on the actual rents being paid for over 19,000 new tenancies registered with the RTB during the quarter.

The RTB Quarterly Rent Index now comprises two sets of rental indicators for the Irish market. The main Index is compiled on the basis of rents registered with the RTB for each Local Electoral Area (LEA) throughout the country, and was developed following the introduction of Rent Pressure Zones by the Government in December 2016. Based on the rental data of this latest Rent Index, two additional LEAs meet the designation criteria for rent pressure zones: Drogheda and Greystones.

The Minister for Housing, Eoghan Murphy, T.D., is making a press statement at the Ploughing Championships this afternoon on the RPZ designations. Prior to today’s announcement about Drogheda and Greystones there were 19 RPZs in the State, including the four Dublin Local Authorities and Cork City. The RTB had confirmed to the Minister that the Drogheda and Greystones LEAs meet the RPZ criteria. Following designation as an RPZ, rent increases in these areas will be limited to a maximum rent increase of 4% per annum. (See Notes to Editor for fuller details on RPZs).


In terms of the Dublin market, overall rents in Dublin increased in Q2, 2017 by 3.3% compared to the Q1 2017. This increase was mainly driven by an acceleration in rents for apartments, which were up 4.4% quarter-on-quarter. Private rents for Dublin houses also rose in Q2, 2017, albeit at a more modest 0.9%.

On an annual basis, rents continued to grow, increasing by 5.8% in Dublin. In Q2, 2017, there was some evidence of a moderation in the pace of expansion for Dublin houses, continuing the trend seen in the first quarter. Also for Dublin apartments, the year-on-year growth rate dropped from 7.4% to 6.8% in Q2.

Outside Dublin, rents for houses and apartments continued to grow, both on a quarterly basis and an annual basis. The quarter-on-quarter growth rate overall was 3.1% in private sector rents, representing an increase from 1.3% in Q1, 2017. Annual growth rates also appeared to be consistent, at 8%, in line with the previous quarter. Behind the headline figure, there had been acceleration in apartment rental price growth outside Dublin on an annualised basis, increasing to 9.3% year-on-year.

Commenting on the report, the Director of the RTB, Ms. Rosalind Carroll, said: "The findings for the second quarter of this year are a further reflection of the ongoing pressure in the rental sector as demand continues to outstrip supply, and with two further areas, Drogheda and Greystones, meeting the RPZ criteria. These results reflect the second quarter since RPZs were first introduced. It is still too early to identify trends from these results, particularly in such a volatile market with restricted supply.

"Annually in the Dublin market we have had 3 quarters showing decline in the annual rate of growth from 8.5% to 6.4% and 5.8% respectively. However, we did see quarter on quarter growth of 3.3% in Quarter 2 in Dublin and we would have liked to have seen more evidence of further dampening of the market. It is important to note, when looking at the results of the Rent Index that new supply, not rented before, is exempted from the RPZ measures and therefore the results for RPZ areas are a reflection of RPZ and non-RPZ rented dwellings".

"We would encourage any existing, or new tenants, who are faced with increases over and above the 4% cap to refer a dispute to the RTB, and the same advice applies to tenants entering a new tenancy. Even if a tenant has agreed to a rent in excess of the limit and signed a tenancy agreement, they are still protected under the law; they cannot contract out their rights. If a landlord has been found not to have not adhered to the limits, it can have significant consequences and damages of up to €20,000 can be awarded as well as repayment of the additional rent. Cases can be referred to the RTB up to six years after the tenancy was in place".

The RTB will also be on-site hosting a stand at the Ploughing Championships, to take the opportunity of such a large event to provide information to the public.

Private Rental Market by Numbers in Q2, 2017

Dublin was still the largest rental market in Q2, 2017, accounting for 37.7% of the total; the same as Q1, 2017. Compared to Q1 the share of rental properties in Dublin fell again marginally, by around 0.3%. In Q3, 2007, when rents were at their peak, this was closer to 41%.

Property size and type
Two and three bed properties were the most common in the rental market. Two bedroom properties accounted for 36.5% of the total, while three bed properties accounted for a further 32.4%. In terms of the housing type, apartments were the most common rental unit, accounting for 42% of total. The second and third most common property types were semi-detached and terraced houses, accounting for 25% and 15% of the total. Detached houses made up 11% of the total.

Rents and house prices
Both the CSO property price index and the RTB Rent Index for Dublin and outside Dublin increased in the second quarter of 2017. Further evidence of price pressures for housing in Ireland was evident in the acceleration of house price growth into Q2. Supply shortages and pressures will continue as housing completions remain below long term demand.

Distribution of rents
On a quarterly basis, the underlying trends have remained relatively stable over the last number of years. The most striking pattern over the last four years has been the increase in the proportion of rents in the top of the price range, highlighting the general rise in rent costs over the period. 23% of the total stock of rented properties now cost €300+ per week. This compares to only 9% back in Q3, 2013.


The Residential Tenancies Board and the Rent Index report

  The RTB is a public body set up to support and develop a well-functioning rental housing sector. Its role is (i) to resolve cheaply and speedily disputes between landlords and tenants; (ii) maintain a national register of tenancies, and (iii) supply data and advice on the sector. Its remit extends to the Approved Housing Body sector, as well as the private rental sector.

 The work of the RTB can be divided into three main areas:

All private residential landlords and Approved Housing Bodies, who are not for profit housing providers, often referred to as Housing Associations, are obliged to register their tenancies with the RTB. By the end of Q2, 2017, there were approximately 344,000 tenancies registered with the RTB and it has a public register of tenancies available on its website ( ). The registration of tenancies enables the RTB to collect important data on the sector, but is also a key part of regulating the sector and ensuring landlords and tenants are aware of their rights and responsibilities.

Since 2004, the RTB has replaced the courts in dealing with the majority of disputes between landlords and tenants through its Dispute Resolution Service. This service offers a choice of resolution types to parties, mediation or adjudication. By the end of Q2, 2017, the RTB had received over 3,000 applications for dispute resolution, our highest number to date.

The RTB provides high quality information and advice to the public, tenants and landlords on rights and obligations in terms of both living and providing accommodation in the rental sector. The RTB also provides high quality data on the rental sector, such as the Rent Index, which allows it to monitor trends in the rental sector, but also allows individuals to check and compare rents in particular locations. The RTB continuously strives to improve and develop its services so that its customers are supported in registering with the RTB, resolving disputes, and accessing information.


Under the Planning and Development (Housing) and Residential Tenancies Act 2016, parts of the country where rents are highest, and rising, can be designated as Rent Pressure Zones ("RPZ"), and private rents are capped.

The framework for deciding an RPZ is a Local Electoral Area (there are 137 in the State), and the qualifying criteria are:
(i) if the annual rate of rent inflation in the area has been 7% or more in four of the last six quarters, and,
(ii) the average rent for tenancies registered with the RTB in the previous quarter is above the average national rent in that quarter,
that LEA is designated as a Rent Pressure Zone. That means that rents can only be increased by a maximum of 4% annually.

After today’s announcement by Minister Murphy there are a total of 21 RPZs, incorporating 21 LEAs, in the country. The previous 19 include the four Dublin Local Authorities (Dublin City Council, South Dublin County Council, Dun Laoghaire/ Rathdown County Council and Fingal County Council), and Cork City Council. The others are Cobh, Maynooth, Ballincollig – Carrigaline, Galway City Central, Galway City East, Galway City West, Celbridge – Leixlip, Naas, Kildare – Newbridge, Ashbourne, Laytown – Bettystown, Rathoath, Bray and Wicklow Town, and – from today – Drogheda and Greystones..

It is estimated that 57% of private tenancies in the country will now be included in RPZs.




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Annual Report 2016

Aug 30, 2017

Residential Tenancies Board’s 2016 Annual Report reflects its busiest year to date, taking over 130,000 calls and experiencing a significant increase in the demand for RTB services

The 2016 Annual Report confirms the busiest year since the RTB was established in 2004. A record 130,000 calls were dealt with in the RTB’s call centre; an increase of 10% from 2015. In addition, there were over 51,000 email queries (up 5.5%).


At the end of the year, there were 325,372 registered tenancies, 6,000 more than in 2015. Over 106,000 new tenancies were registered in 2016, compared with 111,000 in 2013, suggesting that many households are staying longer in their tenancies as supply remains constrained. The number of registered landlords remained steady at 175,000 at the end of 2016, and over 70% of those had just one property registered.


These figures reflect a growing and changing rental sector which is now comparable to many other European countries. “This means we have to adjust and transition to a rental sector that is no longer geared towards renting as a temporary solution prior to home ownership, but a rental sector that can support short and long-term renting”, according to the 2016 Annual Report of the Residential Tenancies Board (RTB).


Census 2016 shows number of households living in the rental market is a core part of the national housing profile, and in many urban areas renting is now the dominant housing tenure.


In launching the annual report, the RTB noted the considerable changes that have taken place since last year with 55% of tenancies now covered by Rent Pressure Zones. Since they were introduced,  the number of calls per day to the RTB has increased from 600 a day to 1,000 at its peak. While the number of dispute applications about rent reviews has increased by 160% in the 8 month period.


Rosalind Carroll, RTB Director said:  “We would encourage any existing or new tenants who are faced with increases over and above 4% or to refer a dispute to the RTB, as well as tenants renting a new property. Even if a tenant has agreed to a rent and signed a tenancy agreement, they are still protected under the law; they cannot contract out their rights. If a landlord has been found to have charged an illegitimate rent, it has significant consequences and damages up to €20,000 can be awarded as well as repayment of the additional rent. Cases can be referred to the RTB up to six years after the tenancy was in place”. The RTB website has information on RPZs and a user friendly Rent Calculator to help landlords and tenants make sure the rent charged is appropriate.


The Residential Tenancies Board (RTB) has reminded landlords and tenants of the powers it has in law to regulate the rental sector and resolve disputes. This includes ensuring that rents charged are appropriate and in line with the Rent Pressure Zone legislation.


Referring to the range of legislative reforms last year, RTB Director Rosalind Carroll said: “2016 saw the introduction of Rent Pressure Zone areas which now cover 55% of all tenancies. In these areas rents cannot increase by more than 4% and our focus is to create an understanding of what is a very complex legislative framework”. 


Last year, the RTB received 4,837 new applications for dispute resolution. While this was a 20% increase on 2015, it was in line with the increase in overall tenancies in the sector.  The most common dispute types remained rent arrears and overholding  by tenants, and  invalid notice of termination and deposit retention by landlords.


The RTB has also focused on ongoing improvement in its case processing times; reducing from 26 weeks in 2014, to 14 weeks in 2015, and this went to 12 weeks in 2016. “These timelines make for an effective and efficient service, which benefits tenants awaiting deposits to be returned, or landlords experiencing rent arrears”.


Enforcement is also a key function of the RTB, to ensure all tenancies are registered, and all Determination Orders from disputes cases are complied with. In 2016, the Board contacted over 20,000 landlords who had not registered tenancies (after which the majority registered). “In a  small number of cases, it has been necessary to prosecute; 2016 saw 37 cases prepared for prosecution with 29 district court summons issued and 20 criminal convictions”, the Report says.


The RTB also takes the issue of non-compliance with Determination Orders very seriously. In 2016, the RTB received 359 requests to pursue enforcement on behalf of a disputing party. “As part of our assessment process, preliminary checks are carried out to identify urgent cases and cases concerning overholding and unlawful termination of a tenancy are prioritised. In 2016, the RTB obtained 204 Circuit Court orders”.


Ms. Carroll also points out that since January 2016, the RTB has provided free telephone mediation, and the time period for appeals from adjudications has reduced from 21 days to ten days  as of December 2016.


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Appointment as Chairperson to the Housing and Sustainable Communities Agency

Aug 30, 2017

The Minister for Housing, Planning & Local Government, invites applications from suitably qualified candidates for the position of Chairperson of the Housing and Sustainable Communities Agency.

Candidates for the Chair of the Housing and Sustainable Communities Agency must have:

  • Proven track record in a leadership role in a medium size or large organisation;
  • Significant corporate governance and compliance experience;
  • Proven track record that demonstrates highly effective communication skills;
  • Previous experience as a member of a Board or Committee;
  • A career history which would demonstrate an ability to understand high level financial data and good financial management practice;
  • A career history which would demonstrate the ability to manage relationships with multiple stakeholders, including with the local authority and voluntary housing sector.

In addition to the required skills set out above, the following skills and experience would be considered advantageous:

  • Experience which demonstrates that the applicant has knowledge of issues associated with the housing sector, particularly social housing;
  • A demonstrable understanding of policy developments at a national and international level that impact on housing policy;
  • A demonstrable understanding of the relationship between the Agency and its stakeholders (the Department of Housing, Planning & Local Government; Local Authorities and Approved Housing Bodies);
  • Significant corporate governance and compliance experience, and knowledge of the Code of Practice for the Governance of State Bodies (August 2016);
  • Proven track record that demonstrates excellent critical analysis and decision making skills;
  • Previous experience as a Chairperson of a Board or Committee.

For more information click here

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