Creating an RTB Online Account

1. I am a landlord 

To create your RTB online account as an individual landlord you will need the following information:  

• Your first name and last name, as is stated on your PPSN card or official identification documentation.  

• PPSN and date of birth. If you do not have a PPSN, you must upload an ID, passport, drivers licence or a national ID card and a utility bill confirming your address is outside of the Republic of Ireland.  

• An email address to access your account.  

Please note, first name, surname, PPSN and Date of Birth details for any individual, used when registering a tenancy must match the information on Department of Social Protection documents ( E.g,  Publics Services cards) 

To access the RTB online account system go to the www.rtb.ie homepage and click the green login button on the top right corner of the screen. Next click on ‘create individual account’ and fill in your full name, email address and password. Your new password must be at least 8 characters long with at least 1 of the following characters: uppercase letter, lowercase letter, number and a special character. Only the following special characters are accepted for passwords: ! @ # $ &  ; * -   

You will receive a verification link to the email address you have provided. Click on this link to continue with your account creation and follow the prompts to enter further details.   

You must provide your PPSN and date of birth to verify your identity.  

If you do not have a PPSN, you must upload an ID, passport, driving licence or a national ID card and a utility bill confirming your address is outside of the Republic of Ireland. Once these documents are verified by the RTB you will be assigned a unique NNL Identifier which can be found on the Edit Profile section of your Portal account. 

You are required to select your role when creating your RTB online account. You must select at least one role. Additional roles can also be added at any time.   

Next the RTB will verify your account and email you with a link to access your new RTB online account. Account verification will take up to two hours. For those without a PPSN it may take up to two business days to verify documentation such as a passport or driving licence.   

If there are any issues with verification, the RTB will contact you. You will be unable to register tenancies until such a time as your verification is successful.  

Here is a helpful video showing you everything you will need to know to create your RTB online account.  

 

 

2. I am a Company Landlord 

To create your RTB online account as a company you will need the following information:  

• First name and last name of the person who will be managing the company’s RTB online account, known as the company admin.    

• The CRO-C number of the company.  

• An email address to access the company’s RTB online account.  

Is my organisation registered as either a company or a business? 

If you would like to confirm if your organisation is registered as a company or a business, please check out www.cro.ie 

You can search the name of your organisation here: https://core.cro.ie/ 

Please Note: 

• If you are operating with a CRO-B you need to create an Individual Account. 

Is your company registered outside the Republic of Ireland or another entity without a CRO Number?   If you are a Company or other entity, that does not have a CRO number, you can now create a RTB online account however your account will need to be verified by the RTB before you can proceed. This may include Companies registered outside the Republic of Ireland or other entities registered with the Central Bank, Charities Regulator, Pensions Authority etc.  You must upload supporting document(s) that the RTB will review to verify your Non-CRO Company Account. Once verified you will be assigned a unique Non-CRO Identifier which can be found on the Edit Company Profile section of your account.  

How do I create an online company account? 

To access the RTB online account system go to www.rtb.ie and click the green Login button at the top right of the screen. Under Step 1 – Create an account, click ‘Company Account’ and complete the name, email address and password fields. 

Your new password must be at least 8 characters long with at least 1 of the following characters: uppercase letter, lowercase letter, number and a special character. Only the following special characters are accepted for passwords: ! @ # $ &  ; * -   

You will receive a verification link to the email address you have provided. Click on this link to continue with your account creation.  

Next, you must select your company's CRO-C number from the CRO search field. If you cannot find it you will need to contact the Companies Registration Office.  If you do not have a CRO number, you must upload supporting document(s) that the RTB will review to verify your Non-CRO Company Account and assign you a unique Non-CRO Identifier.  

 

You must then select the company's role when using your RTB online account. You must select at least one role. Additional roles can also be added at any time, after you have created your account. Non- CRO companies are not able to operate as agents in Ireland and will therefore not be able to select this role.  

Next the RTB will verify the company details and send a PIN by post to the CRO registered company address. The PIN will be sent by email for a Non-CRO Company. This PIN is required to access your new RTB online account. It may take up to five business days to verify the company details and issue the PIN.  

If there are any issues with verification, the RTB will contact you. You will be unable to register tenancies until your account is verified. 

Here is a helpful video showing you everything you will need to know to create your RTB online account. Please note that the video relates to a Company with a CRO number only. 

 

3. I am an Agent 

To create your RTB online account as an individual agent you will need to provide the following mandatory information:  

• First and last name, as is stated on your PPSN card or official identification documentation.   

• PPSN and date of birth. If you do not have a PPSN, you must upload an ID, passport, driving licence, or a national ID card, and a utility bill confirming your address is outside of the Republic of Ireland.   

• An email address you will use to access your RTB online account. 

Please note, first name, surname, PPSN and Date of Birth details for any individuals when registering a tenancy must match the information on Department of Social Protection documents (e.g. Publics Services cards). 

To access the RTB online account system go to the RTB.ie homepage and click on the green Login button on the top right of the screen. Click on ‘create individual account’ and complete the details required. Your new password must be at least 8 characters long with at least 1 of the following characters: uppercase letter, lowercase letter, number and a special character. Only the following special characters are accepted for passwords: ! @ # $ &  ; * -   

You receive a verification link to the email address you have provided. Click on this link to continue with your account creation.  

You must provide your PPSN and date of birth to verify your identity.   

You are required to select your role when creating your RTB online account. You must select at least one role. Additional roles can also be added at any time.   

Next the RTB will verify your account and email you with a link to access your new RTB online account. For those without a PPSN it may take up to two business days to verify documentation such as a passport or driver’s licence.   

If there are any issues with verification, the RTB will contact you. You will be unable to register tenancies until your account is verified.

Here is a helpful video showing you everything you will need to know to create your RTB online account.  

 

 

4. I am a Company Agent

To create your RTB online account as a company you will need the following information: 

1. First name and last name of the person who will be managing the company’s RTB online account, known as the company admin.   
2. The CRO-C number of the company. 
3. An email address to access the company’s RTB online account. 

Is my organisation registered as either a company or a business?

If you would like to confirm if your organisation is registered as a company or a business please visit www.cro.ie

You can search the name of your organisation here: https://core.cro.ie/

Please Note:

• If you are operating with a CRO-B you need to create an Individual Account.
• If you are operating without a CRO number you should contact our call centre.

Are you seeking to create a foreign company account or to register tenancies where the landlord is a company that is registered either with the Central Bank of Ireland, Northern Ireland or abroad?

If so we will need the following information:

• Company name
• Company Registered address
• Company Email address
• Company Phone number
• Admin users first name and surname
• Admin users email address (please note this cannot be an email address which is already in use in our system)
• Admin users correspondence address
• Admin users phone number

To access the RTB online account system go to www.rtb.ie and click the green Login button at the top right of the screen. Under Step 1 – Create an account, click ‘Company Account’ and complete the name, email address and password fields.

Your new password must be at least 8 characters long with at least 1 of the following characters: uppercase letter, lowercase letter, number and a special character. Only the following special characters are accepted for passwords: ! @ # $ &  ; * -

You will receive a verification link to the email address you have provided. Click on this link to continue with your account creation. 

Next, you must select your company's CRO-C number from the CRO search field. If you cannot find it you will need to contact the Companies Registration Office. 

You must then select the company's role when using your RTB online account. You must select at least one role. Additional roles can also be added at any time, after you have created your account. 

Next the RTB will verify the company details and send a PIN by post to the CRO registered company address. This PIN is required to access your new RTB online account. It may take up to five business days to verify the company details and issue the PIN. 

If there are any issues with verification, the RTB will contact you. You will be unable to register tenancies until such a time as your verification is successful. 

Here is a helpful video showing you everything you will need to know to create your RTB online account.