Because of the restrictions in place due to Covid-19 there may be delays in processing tenancy update forms received by post. Please consider using our online facility if you need to update your tenancy details during this emergency period.
To submit a tenancy update online please click here to access your online RTB account or to create a new RTB account. Previously registered tenancies can be added to your online account using this helpful guide.
Alternatively, if you have access to a scanner, or can provide a clear photograph of the document, you can send a copy of your tenancy update form to firstname.lastname@example.org
Please click here to download a Registration Tenancy Update Form which can be saved, edited and sent by e-mail to update your tenancy.
If you have any queries in relation to your tenancy update, we would encourage everyone to use our online services such as Web Chat and e-mail during this time.
If you need assistance our customer contact service will continue through Web Chat to operate during regular business hours on our website, or you can email any queries to email@example.com