Questions to ask before submitting a dispute application

Before submitting an application for dispute resolution, it is important to answer the following questions.

  • Has there been communication between both parties with a view to reaching an agreement?
  • Are both parties aware of their rights and responsibilities as a landlord or a tenant?
  • What is the required outcome?
  • Is there sufficient supporting evidence?
  • Have the correct notices been served? To ensure the correct notice of termination has been served, please click here to use our sample notices of termination.
  • Are the details for the landlord or tenant correct?  If the details are incorrect it may lead to the case being reheard or an unenforceable Determination Order.