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Contact Us

Contact the RTB

You may contact the RTB by telephone, email, webchat or post.  We can be contacted anytime between 8:30am to 6.30pm Monday to Friday.


The newly introduced webchat service is on the new One Stop Shop website which is available from 8:30am to 6:30pm. You can access this convenient webchat service by clicking here


Please note our Christmas Opening hours. 

From January 2nd 2018 You can phone the RTB between 8:30am to 6.30pm Monday to Friday. Lo-call on 0818 30 30 37. This is a low cost number from all landlines, however some mobile providers may charge a premium rate. Our local number is 01-702 8100. This may be cheaper or free as part of some mobile providers packages.  Please check with your provider and the bill payer before dialling. 


Send a fax to the RTB - 0818 30 30 39 


Emails to the RTB should be directed to the appropriate email address below. This will enable us to deal with your query as quickly as possible. If you have a reference number please quote this in all correspondence. 

Tenancy Registration queries: 

Registration Enforcement : 

Dispute Resolution queries: 

Tribunal queries: 

Determination Order Enforcement: 

For all media and press queries: 

For all data protection queries: 



All postal correspondence should be directed to: 

Residential Tenancies Board,                                       An Bord um Thionóntachtaí Cónaithe, 

PO Box 47,                                                                   Bosca PO 47

Clonakilty,                                                                    Cloich na Coillte, 

County Cork.                                                                Contae Chorcaí.



Freedom of Information  

Send you request by post to the FOI Officer, FOI Unit, RTB, PO Box 12323, Dublin 2. 

Access to Information on the Environment - 

Applications should be made to, or AIE Officer, Residential Tenancies Board, PO Box 12323, Dublin 2.

Please note that the RTB is not a Public Office. 

Legal Advice and Guidance 

Please note that in order to provide a fair and neutral service to both parties, the RTB cannot provide legal advice or specific guidance to either party in relation to their dispute. 

Tenants should note that Threshold provides a free advocacy service for tenants and the Irish Property Owners’ Association provides guidance to its members. 

Phone contact details are available on these organisations websites.  

Additional information for landlords is available on Any information or advice provided by these or any third party organisations is done so totally independently of the RTB