Contact Us

You can contact us by phone or email

Visual of a playground in a neighborhood

Send us a message

This will enable us to deal with your query as quickly as possible. If you have a reference number please quote this in all correspondence.

Reach us by phone or on webchat. We can be contacted anytime between 9am to 5pm.  

Lo-call on 0818 30 30 37. This is a low cost number from all landlines, however some mobile providers may charge a premium rate.

Our local number is 01-702 8100. This may be cheaper or free as part of some mobile providers packages.  

Please check with your provider and the bill payer before dialling.

Reach us by post

All postal correspondence should be directed to:

Residential Tenancies Board,
Po Box 47,
County Cork.
An Bord Um Thionontachtai Conaithe,
Bosca Po 47,
Cloich Na Coillte,
Contae Chorcai.

Email us

If you have a query about registering a tenancy, please contact the Registration Unit by emailing

If you would like to inform the RTB that a tenancy is not registered, please contact the Registration Enforcement Unit by emailing

If you have a query related to Student Specific Accommodation, please email

If you have a query about Dispute Resolution, applying for Dispute Resolution or a dispute case, please email

If you have a query about appealing a case and Tribunal-related queries, please email

If you need support or have a query on how to enforce a Determination Order, please contact the Determination Order Enforcement Unit at

If you have information about an alleged instance of Improper Conduct, contact the Investigations and Sanctions Unit at

If you are a journalist and have a media query, please contact the Communications team by emailing 

If you have a research-related query about the RTB or rental sector, please email

If you have a query about Data Protection, please email

If you, or someone you know, have a disability and need assistance to access our services, please contact the RTB's Access Officer at

Freedom of Information - Send you request by post to the FOI Officer, FOI Unit, RTB, PO BOX 12323, Dublin 2.

If you have a formal complaint to make to the RTB, please read the RTB Customer Charter which provides further detail on the process. 


Residential Tenancies Board

Contact Us

Thank you for visiting the RTB website

The website enables RTB customers to access information and advice via our website, over the phone, or through webchat. A priority for the RTB is to improve access to information on rights and responsibilities, and the services provided by the RTB.

Find Out More about the RTB Website →